📋 Official Document

Terms and Conditions of 78mcom — Clear Rules for Playing Safely

This document sets out the rules for using the 78mcom platform for all members residing in Brazil. Please read it carefully before creating your account — everything is explained in plain English, without unnecessary legal jargon.

📅 Last updated: January 2026 🇧🇷 Valid for users in Brazil 🔞 For players aged 18 and over only 💬 Language: Brazilian Portuguese
Quick Summary
✅ One account per CPF
✅ Minimum deposit R$ 20.00 via Pix
✅ Withdrawals to your own account only
✅ Bonus rollover: 20x the bonus received
✅ KYC required before first withdrawal
✅ 24/7 support in Portuguese

What Governs Your Relationship with 78mcom

Before reading the full document, here are the six points most members want to understand before creating an account.

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Deposits and Withdrawals in BRL

All transactions on 78mcom are processed in Brazilian reais (R$). Pix, boleto bancário, credit card, PicPay, Mercado Pago, and TED bank transfer are the accepted methods. No currency conversion is applied — what you deposit is exactly what appears in your balance.

Payments in BRL
🎁
Bonus with Transparent Rollover

78mcom's welcome bonus carries a 20x rollover on the bonus amount received — not on the total deposit. The time limit is 30 days. Each active promotion displays its specific terms before you claim it. No hidden catches in the fine print.

Rollover 20x · 30 days
🔍
KYC Before Your First Withdrawal

Identity verification (submission of a photo ID and proof of address) is required before your first withdrawal. The process protects you against unauthorised use of your account and ensures no third party can withdraw funds in your name. Through the app, it takes an average of 10 minutes.

Required on 1st withdrawal
🔞
Exclusively for Users 18 and Over

The 78mcom platform is exclusively for users aged 18 and over who reside in Brazil. Age verification is carried out during registration and confirmed through the KYC process. Any account found to belong to a minor is closed and all deposited funds are returned without bonuses.

+18 · Brazil
1Definitions and Acceptance of Terms

By creating an account, accessing, or using any feature of the platform 78mcom (available at 78mcom.best), you confirm that you have read, understood, and fully accepted these Terms and Conditions. If you do not agree with any provision of this document, do not create an account and discontinue use immediately.

For the purposes of this document, the terms below have the following meanings:

  • "Platform" — the 78mcom.best website and the official 78mcom app for Android and iOS;
  • "Member" or "User" — an individual aged 18 or over, resident in Brazil, holding an active account at 78mcom;
  • "Real Balance" — amount deposited by the member, available for betting and immediate withdrawal;
  • "Bonus Balance" — amount credited as a promotion, subject to rollover before withdrawal;
  • "Rollover" or "Wagering Requirement" — the number of times the bonus amount must be wagered before it becomes withdrawable;
  • "KYC" — identity verification process (Know Your Customer) required before the first withdrawal.
Important: These Terms are governed by applicable Brazilian law, including the Brazilian Internet Civil Rights Framework (Law 12.965/2014), the General Data Protection Law (LGPD — Law 13.709/2018), and other regulations applicable to the digital entertainment sector in Brazil.
2Eligibility & Registration

To create an account on 78mcom and use all platform features, users must meet all of the following requirements:

  • Be an individual aged 18 or over;
  • Reside in Brazil and hold a valid CPF registered with the Receita Federal;
  • Have no active or previously closed account due to a violation on this platform;
  • Must not be an employee, service provider, or immediate family member of a 78mcom staff member;
  • Provide accurate and complete information at the time of registration.

78mcom reserves the right to request supporting documentation at any time to verify the information provided. Registration is free and can be completed via the website or the official app. Each CPF entitles the holder to exactly one account — duplicate accounts are closed without prior notice, and any associated bonuses are canceled.

About registration details: Full name, CPF, date of birth, email address, and mobile number are required fields. Your full address is requested during the KYC process. All information is handled in accordance with our Privacy Policy.
3Identity Verification (KYC)

Identity verification is mandatory for all members before the first withdrawal is approved. The process requires submission of the following documents:

  • Photo ID (RG, CNH, or valid passport) — front and back;
  • Selfie holding your ID next to your face;
  • Proof of address issued within the last 90 days (utility bill for water, electricity, gas, or phone, or a bank statement showing your address).

The review period is up to 48 business hours after full documentation has been submitted. Members whose documents are approved receive permanent KYC-verified status — no re-verification is required for future withdrawals unless account details are updated or fraud is suspected.

78mcom may request additional documentation if inconsistencies in your data or unusual activity are detected. Refusing to provide the requested documents may result in temporary or permanent account suspension, with any real-money balance returned following review.

4Deposits and Payment Methods

78mcom accepts all major Brazilian payment methods for deposits. All amounts are processed in BRL (R$) with no currency conversion or additional fees charged on deposits.

Method Minimum Amount Credit Timeframe Status
Pix R$ 20.00 Instant (seconds) Recommended
Boleto Bancário R$ 30.00 Up to 2 business days Available
Credit Card (Visa/Mastercard) R$ 30.00 Up to 30 minutes Available
Debit Card R$ 20.00 Up to 30 minutes Available
PicPay R$ 20.00 Up to 15 minutes Available
Mercado Pago R$ 20.00 Up to 15 minutes Available
TED Bank Transfer R$ 50.00 Same business day Business day

Deposits made using third-party details or accounts are not accepted and will be returned to the original sender. 78mcom does not store credit or debit card data — all transactions are processed through a PCI-DSS certified payment gateway.

5Withdrawals and Processing Times

Withdrawals at 78mcom are processed exclusively to the bank account, Pix key, or card held in the registered member's own name — matching the CPF on the account. Withdrawals to third-party accounts are not processed.

  • Primary method: Pix — processed within up to 30 minutes for accounts with approved KYC, available 24 hours a day, 7 days a week;
  • Minimum withdrawal: R$ 30.00;
  • No withdrawal fee: 78mcom does not charge any fees on Pix withdrawals;
  • Network jackpot withdrawals: For progressive jackpot prizes on global networks (such as Mega Moolah), the provider carries out an additional verification of up to 24 business hours before funds are released through the 78mcom system;
  • Withdrawals pending KYC: Funds are held until documentation is approved, with no expiry date.
Bonus balance vs. real balance: Your deposited balance (real balance) can be withdrawn at any time, regardless of bonus rollover status. If you withdraw your real balance before completing the rollover, the corresponding bonus balance is automatically cancelled. Only the real balance and any winnings already converted to withdrawable funds will be released.
6Bonuses & Promotions

78mcom offers a range of promotions for new and active members. The general rules below apply to all promotions unless otherwise specified in the individual terms of each offer:

  • Bonuses are credited automatically, with no promo code required unless otherwise stated;
  • O Welcome Bonus (100% up to R$ 500.00) is available for the first deposit per CPF only — it cannot be claimed again under any circumstances;
  • The standard rollover for the welcome bonus is 20x the bonus amount received (not on the total balance), with a 30-day window;
  • Slots and crash games contribute 100% toward the rollover; live casino contributes 20%; baccarat contributes 10%;
  • Expired bonuses are automatically removed with no option to extend the deadline;
  • 78mcom may cancel a bonus if abusive use, rollover manipulation, or the creation of multiple accounts for repeated claiming is identified.

The Weekly Reload Bonus (50% up to R$ 300.00, every Friday) and the VIP Cashback (up to 20% on net losses, every Monday) have specific terms displayed on the platform at the time of the offer. The VIP cashback carries a 1x rollover — the lowest of any bonus at 78mcom.

7Sports Betting

Sports Betting at 78mcom covers more than 40 sports, including football (Brasileirão Série A, Copa do Brasil, Libertadores), volleyball, basketball (NBB), MMA, UFC, and e-sports. The following rules apply:

  • Odds are displayed in decimal format and may change before a bet is confirmed — the valid odd is the one confirmed at the time of acceptance;
  • Live bets are subject to broadcast delays — 78mcom is not responsible for discrepancies between the actual state of play and the odds displayed;
  • Cashout (early settlement) is available for most single and multiple live bets, at the value calculated at the time of the request;
  • In the event of a postponement or cancellation, bets are refunded to the real balance or recalculated in accordance with the specific policy for each sport;
  • Bets placed after the official start of an event will be cancelled and the amount returned to your balance;
  • 78mcom reserves the right to void bets placed due to an obvious technical error in the odds (a difference of more than 30% from market value).
8Casino, Slots & Jackpots

The 78mcom games catalogue features over 5,000 titles from licensed providers such as Pragmatic Play, NetEnt, Evolution Gaming, Microgaming, and Playtech. All games use RNG (Random Number Generator) technology certified by independent auditors.

  • The RTP (return to player) for each slot is stated on the game page and may vary depending on the provider's configuration;
  • Live Casino results are determined by real physical events (cards, roulette wheel) — not by RNG;
  • Network progressive jackpots (Mega Moolah, Hall of Gods) accumulate contributions from multiple platforms and are triggered at random — 78mcom has no control over when they are activated;
  • The exclusive 78mcom Daily Jackpot and Hourly Jackpot are must-drop jackpots — they are guaranteed to drop within the set period, drawn at random among eligible participants;
  • Network jackpot prizes are subject to additional verification by the provider before being released for withdrawal;
  • Technical failures that interrupt a game are logged and the round balance is restored to the last valid state.
9VIP Program

The 78mcom VIP Program has four tiers: Bronze, Silver, Gold, and Diamond. Progression is automatic, based on accumulated qualifying bet volume. Tier benefits include:

Level Weekly Cashback Cashback Rollover Additional Benefits
Bronze 5% 1x Friday reload bonus
Silver 10% 1x Weekly free spins + priority support
Gold 15% 1x Birthday bonus + increased withdrawal limit
Diamond 20% 1x Dedicated account manager + access to exclusive tournaments

Cashback is calculated on net losses for the week (bets placed minus winnings received, excluding withdrawals) and credited every second Monday. Inactivity for more than 90 days may result in a level downgrade — the member is notified by email before any change takes effect.

10Prohibited Conduct and Account Closure

78mcom reserves the right to suspend or permanently close any account involved in the following conduct:

  • Creating multiple accounts to claim bonuses repeatedly (promotional abuse);
  • Use of automation software, bots, or scripts to place bets;
  • Providing false information during registration or the KYC process;
  • Attempted money laundering or use of the platform for illicit purposes;
  • Exploiting known technical vulnerabilities for personal gain;
  • Sharing an account with third parties;
  • Abusive or offensive behavior toward the support team.

In the event of closure due to a serious violation, 78mcom may retain the bonus balance and any winnings derived from misuse. The deposited real balance (not derived from fraudulent activity) will be returned following review and verification. The member has the right to submit a defence through the support channel within 15 calendar days of receiving the closure notice.

11Limitation of Liability

78mcom is not liable for:

  • Financial losses resulting from bets freely placed by the member — betting is an entertainment activity that carries inherent risk;
  • Temporary platform unavailability due to scheduled maintenance or third-party infrastructure failures;
  • Losses resulting from unauthorised access to the member's account due to weak passwords, phishing, or credential sharing;
  • Arbitration decisions on sports results that affect the outcome of bets;
  • Delays in deposit processing caused by failures in Brazilian banking systems (including Pix, boleto, or TED).

In the event of a verified technical failure that negatively affects the outcome of a bet or gaming session, 78mcom will assess the case individually and may offer appropriate compensation at its sole discretion.

12Privacy & Personal Data

78mcom's handling of personal data fully complies with the Lei Geral de Proteção de Dados (LGPD — Law 13.709/2018). Data collected includes registration details, KYC documents, betting history, access logs, and payment information.

Your data is used exclusively for:

  • Account management and identity verification;
  • Processing of deposits and withdrawals;
  • Communication of promotions and platform updates (with the option to unsubscribe);
  • Compliance with legal and regulatory obligations;
  • Fraud prevention and anti-money laundering.

You may request access, correction, portability, or deletion of your data at any time by emailing contato@78mcom.best. For detailed information on data collection, use, and protection, please consult our Privacy Policy complete.

13Responsible Gambling

78mcom is committed to responsible gambling practices. The platform provides the following tools to all members:

  • Deposit limit: configurable daily, weekly, or monthly — reductions take effect immediately, while increases are subject to a 7-day waiting period;
  • Betting limit: per-session or per-period cap, available in your account dashboard;
  • Voluntary break: access block for 24 hours, 7 days, or 30 days, activated immediately through the app;
  • Self-Exclusion: permanent account closure, with no possibility of reversal for a minimum period of 6 months;
  • Full history: access to a detailed statement of bets, deposits, and withdrawals at any time.

If you or someone you know is showing signs of problem gambling, please reach out to CVV by phone 188 (available 24/7) or visit our Responsible Gambling page for specific support resources.

14Changes to Terms and Conditions

78mcom may update these Terms and Conditions at any time. Material changes will be communicated by email and in-app notification at least 15 calendar days before taking effect.

Continued use of the platform after the effective date of any changes constitutes tacit acceptance of the updated terms. If you do not agree with the changes, you may close your account before the effective date and request a withdrawal of your real balance through support.

Current version: January 2026. If you have any questions about any clause in these Terms and Conditions, please contact 78mcom support via live chat (available 24/7) or by email at contato@78mcom.best.

What You Can and Cannot Do

A visual summary of the most important day-to-day rules on the platform.

✅
Create an account with your CPF

Free, no fees, in under 2 minutes. One account per CPF, exclusively for Brazilian residents aged 18 and over.

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Deposit via Pix from R$ 20.00

Credited in seconds, fee-free, available 24 hours. Boleto, credit/debit card, PicPay, Mercado Pago, and TED also accepted.

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Withdraw your real balance at any time

The amount you deposited can be withdrawn at any time, regardless of the bonus rollover. Any linked bonus is canceled when you withdraw your real balance before completing the rollover.

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Creating multiple accounts

Each CPF is entitled to one account only. Duplicate accounts will be closed and any associated bonuses cancelled. Always use the same registration.

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Using bots or automation

The use of any automation software to place bets is strictly prohibited and will result in immediate account closure.

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Withdraw to a third-party account

Withdrawals are only released to accounts, Pix keys, or cards held in the member's own name. This is a security measure in place for your protection.

Deposits and Withdrawals in BRL, the Brazilian Way

All the methods below are accepted to fund your account and cash out your winnings. No currency conversion, no hidden fees.

⚡
Pix
Min R$ 20.00
Instant
📄
Boleto
Min R$ 30.00
Up to 2 days
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Card
Visa/Mastercard
Fast
📱
PicPay
Min R$ 20.00
Fast
🛒
Mercado Pago
Min R$ 20.00
Fast
🏦
TED
Min R$ 50.00
Business day

Nubank, Itaú, Bradesco, Banco do Brasil, Inter, C6 Bank, and all Pix-enabled banks are accepted for withdrawals.

Why 78mcom Has Clear Terms and Conditions — and How They Protect You

Terms and conditions tend to be the document everyone accepts without reading. At 78mcom, the approach was different from the start: to write a set of rules that a Brazilian member could understand without needing a lawyer — in plain language, free of legal jargon that obscures more than it clarifies. The result is the document you just read, and the purpose of this section is to put the most commonly misunderstood points into context.

The one account per CPF rule is the point that generates the most questions. The reason is straightforward: welcome bonuses like 78mcom's (100% up to R$ 500.00) carry real financial value, and without this rule the platform would be vulnerable to abuse by anyone creating dozens of accounts to claim the same bonus repeatedly. CPF verification ensures that each Brazilian player receives the bonus once — exactly as it was designed — and that platform resources go toward rewarding genuine members rather than fueling bonus arbitrage schemes.

The KYC (identity verification) process is another point that is often misunderstood. It does not exist to make withdrawals harder — it exists to ensure the money reaches the account of the person who is actually entitled to it. In a country where social engineering scams are common, identity verification is a concrete layer of protection for 78mcom members: even if someone obtains your login and password, they will not be able to withdraw funds to an account other than your own. For members who complete KYC early, subsequent Pix withdrawals are released within minutes, with no additional steps required.

Bonus Rollover: Understanding the Numbers

The rollover is the most technical part of the bonus terms and deserves close attention. At 78mcom, the welcome bonus rollover is 20x the bonus amount received — not the total balance. This makes a real difference in practice. If you deposit R$ 100.00 and receive R$ 100.00 in bonus funds, the amount you need to wager to unlock the bonus for withdrawal is R$ 2,000.00 (R$ 100.00 × 20) — not R$ 4,000.00, which would be the case if the rollover applied to the total balance.

Slots and crash games — such as Gates of Olympus, Aviator, and Spaceman — contribute 100% toward the rollover, meaning every BRL wagered on these games counts in full. For players who enjoy slots regularly, the 20x rollover tends to be met naturally over a few gaming sessions, without needing to "force" bets to hit the requirement. The 30-day window gives you plenty of flexibility to get there at your own pace.

Sports Betting and the Results Policy

For football bettors — who likely make up the largest share of 78mcom members — there are two points in the Sports Betting policy worth paying attention to. The first is cashout: available on most live bets for the Brasileirão, Copa do Brasil, Libertadores, and other tournaments covered by the platform, it lets you settle a bet before the final whistle at the value calculated at that moment. It's a powerful tool for locking in partial profit when a match is going your way, but things can change at any time.

The second point covers the cancellation policy for postponed events or odds errors. If a match is officially postponed, all bets are refunded to the real balance — no loss, no gain. This is standard practice in the industry, but it's worth knowing upfront to avoid surprises. In the rare event of a serious odds error (a discrepancy of more than 30% from market value), 78mcom voids the bet and returns the amount to your balance — the same policy followed by the leading sportsbooks operating in Brazil.

Responsible Gambling in the Terms: More Than Legal Compliance

The responsible gambling section in 78mcom's Terms and Conditions isn't there just to meet regulatory requirements — it reflects the platform's genuine commitment to member well-being. The deposit limit, voluntary break, and self-exclusion tools are fully functional, accessible directly through the app without going through support, and take effect immediately. Limit reductions apply instantly. Increases have a 7-day waiting period — specifically to prevent an impulsive decision made during a bad session from resulting in a deposit higher than planned.

If you have any questions about 78mcom's Terms and Conditions, the most efficient channel is the live chat available 24 hours a day — where the support team responds in Portuguese and can explain any clause in plain language. You can also send questions by email to contato@78mcom.best, with a response within 24 business hours.

Frequently Asked Questions — Terms and Conditions 78mcom

The most common questions about platform rules, answered clearly and directly.

Yes. If you've already claimed the 78mcom welcome bonus and later decide to cancel it, simply reach out to support via live chat. Once cancelled, the bonus balance is removed from your account and the deposited real balance becomes available for immediate withdrawal via Pix, with no additional restrictions. Cancelling the bonus has no impact on your account history or your VIP Program level. The only consequence is that the welcome bonus cannot be claimed again — it is available once per CPF only.

Incorrect information at registration can cause issues during the KYC process and delay or block your withdrawals. If you spot an error in your registered details (such as a wrong digit in your CPF or an incomplete name), contact 78mcom support immediately via live chat — the team can guide you through the correction process before it affects your transactions. 78mcom does not penalize unintentional errors, but deliberately false information (especially a third party's CPF or an altered date of birth to bypass age restrictions) will result in permanent account closure.

No. The terms of an already-claimed bonus — including rollover, deadline, and eligible games — are locked in at the moment of redemption. Changes to the platform's general Terms and Conditions apply to new promotions and future claims, never retroactively to bonuses already active in your account. If 78mcom needs to make any adjustment to an ongoing promotion, you will be notified in advance and given the option to cancel the bonus and withdraw your real balance without penalty.

Self-exclusion at 78mcom is a permanent account block for a minimum of 6 months, requested by the member through support. During this period, the account is inaccessible and no deposits can be made — any existing real balance is preserved and can be withdrawn by contacting support. After the minimum 6-month period, the member may request account reactivation, which is subject to an individual review. Self-exclusion cannot be reversed before the minimum period — this is a deliberate safeguard to ensure its effectiveness. For shorter temporary blocks, the voluntary break (24 hours, 7 days, or 30 days) is the more appropriate tool.

If you attempt to create an account and the system indicates that your CPF is already linked to an existing registration (whether active or closed due to a violation), please contact 78mcom support by email at contato@78mcom.best with the subject line "CPF Verification". The security team will check whether there is a legitimate existing account in your name (perhaps an old registration you don't remember) or whether your CPF has been misused by a third party. In cases of fraudulent use of your CPF, 78mcom will take appropriate action and open registration for you. The verification process takes an average of 2 business days.
🎁 Welcome Offer

You've Read the Terms. Now It's Time to Play on 78mcom.

Create your account, deposit via Pix from R$ 20.00, and receive a 100% bonus on your first deposit — up to R$ 500.00 in extra funds. Withdraw in minutes, with 24/7 support in English.

⚡ Instant Pix 🎁 100% on Your 1st Deposit 🔒 256-bit SSL 🇧🇷 Support in Portuguese 💎 VIP Program 🎰 5,000+ Games

For players aged 18 and over residing in Brazil only. Gamble responsibly.

🔐
Your data is protected in accordance with the LGPD

78mcom processes all personal data collected during registration and KYC in compliance with Brazil's General Data Protection Law (LGPD — Law 13.709/2018). You may request access to, correction of, or deletion of your data at any time by emailing contato@78mcom.best. For full details on data collection and use, please refer to our Privacy Policy.

Tools to Help You Stay Within Your Limits

Responsible gambling tools are available to all 78mcom members directly through the app — no need to contact support to activate them.

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Deposit Limit

Set a daily, weekly, or monthly cap. Reductions take effect immediately. Increases have a 7-day waiting period.

⏸
Voluntary Break

Block access for 24 hours, 7 days, or 30 days. Activated instantly via the app, with no need to contact support.

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Self-Exclusion

Permanent block for a minimum of 6 months. Real balance is preserved for withdrawal after the period ends.

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Full History

Access your full history of bets, deposits, and withdrawals in your account dashboard, with filters by period and category.

Need help? Visit our Responsible Gambling page or call CVV: 188.

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