Betting should be entertainment, not a source of stress. 78mcom provides real tools so you can control your gambling experience — deposit limits, voluntary breaks, full history, and self-exclusion — all accessible directly through the app, with no hassle.
Six concrete commitments that define how 78mcom looks after the well-being of its Brazilian members — not just on paper, but in everyday practice.
78mcom is exclusively for users aged 18 and over residing in Brazil. Date of birth is verified at registration and confirmed during the KYC process before the first withdrawal. Accounts opened by minors are closed immediately, with any real deposited balance returned.
+18 · Mandatory KYCDaily, weekly, or monthly deposit limit configurable directly in the 78mcom app. Reductions take effect immediately. Increases have a mandatory 7-day waiting period — precisely to prevent impulsive decisions made during a bad session. You stay in control of how much you deposit, always.
Immediate reduction · 7-day waiting period for increasesAll of 78mcom's responsible gambling tools are available directly in the app — no need to contact support to activate them. Voluntary pause, deposit limit, session history, and self-exclusion are all found under "Account Settings" in the app.
Android · iOS · No hassleThe 78mcom support team is available 24 hours a day to assist members who notice signs of problem gambling. All service is in Brazilian Portuguese, without a rigid script, with guidance on control tools and referrals to professional support resources when needed.
24h live chat · Email78mcom does not direct marketing communications to members who have activated a voluntary break, are in the process of self-exclusion, or have set their deposit limit to the minimum level. Bonus and promotional communications are automatically suspended for accounts with active responsible gambling restrictions.
Ethical marketingYour full history of bets, deposits, withdrawals, and gaming sessions is available in the account dashboard — with filters by date, category, and amount. 78mcom does not hide your loss history: you can see exactly how much you wagered, how much you won, and the net result for any given period, with no sanitized data.
Full history · No filtersFour concrete tools you can activate right now through the 78mcom app or dashboard, without needing to talk to anyone.
Set a cap on how much you can deposit per day, week, or month. Once the limit is reached, new deposits are automatically blocked until the period resets.
Set a maximum play time per session. When the limit is reached, the platform displays a warning and ends the session automatically — with no option to dismiss it.
Block access to your account for 24 hours, 7 days, or 30 days. Activated instantly through the app. Your balance and VIP level are preserved. Cannot be cancelled before the chosen period ends.
Permanent account block for a minimum of 6 months, requested via support. Real balance preserved for withdrawal after review. Cannot be reversed before the minimum period.
All tools are in the same section of the app. No need to open a ticket, no waiting — just access, configure, and the change takes effect immediately.
Answering the questions on the side honestly is the first step toward understanding your relationship with gambling. There are no right or wrong answers — the goal is simply to give yourself a clear picture of how you're feeling.
If you answered "yes" to three or more questions, it may be time to use one of 78mcom's control tools or seek professional support. Talking to someone you trust or calling CVV at 188 is an act of courage, not weakness.
Identifying the signs of problem gambling early makes all the difference. These are the most common patterns — recognizing one or more isn't a failure, it's self-awareness.
You sit down with R$50.00 in mind and end the session having deposited R$300.00. Consistently going over your planned budget like this is one of the earliest signs that your relationship with gambling deserves closer attention.
Depositing more to try to recover what you lost in the previous session — Brazilians often call this "doubling down to break even". This cycle is one of the most dangerous and one of the hardest to break without a limit tool or a mandatory break.
When you start hiding how much time you spend playing or how much you've deposited from family and friends, it's a clear sign that gambling has moved beyond entertainment. Shame and secrecy are common companions of problem gambling — and the biggest barrier to seeking help.
Feeling discomfort, anxiety, or irritability when you try to cut back on gambling or go a few days without accessing the platform are symptoms of behavioral addiction — the same mechanism that occurs with other addictions, and one that responds well to specialized psychological treatment.
When money meant for rent, utilities, groceries, or borrowed from friends and family starts funding bets, the relationship with gambling has moved beyond leisure into financial compulsion. This is one of the most serious warning signs of problem gambling.
Missing work, college, or family commitments because you're gambling; waking up in the middle of the night to follow live results; skipping time with friends so you don't miss a slots session — these patterns indicate that gambling is taking up a disproportionate space in your life.
If you've identified any warning signs, here are the practical steps to take action — starting right now, no waiting required.
Open the 78mcom app, go to Settings → Responsible Gambling, and activate the daily deposit limit or voluntary break. The whole process takes under 2 minutes and takes effect immediately — no need to contact anyone.
Talking to a close friend, partner, or family member about what you're going through lifts the weight of secrecy — one of the biggest factors that keeps problem gambling going. You don't need to have everything figured out before starting that conversation.
The CVV supports emotional issues of all kinds — including anxiety related to gambling. It operates 24 hours a day, every day, for free and in complete confidence. You don't need to be in crisis to call.
Compulsive gambling is recognized as a disorder by the ICD-11 (F63.0) and responds very well to psychological treatment — especially cognitive behavioral therapy. Psychosocial Care Centers (CAPS) offer free treatment through the SUS in cities across Brazil.
If the limit tools aren't enough, request self-exclusion from 78mcom via live chat or at contato@78mcom.best. The block is permanent for a minimum of 6 months and cannot be reversed before that period — precisely so it serves as real protection.
Free and accessible resources for anyone who needs gambling-related support — available to any Brazilian, in any state.
Free, confidential emotional support available 24 hours a day. Covers anxiety, behavioral dependency, and emotional crisis.
Free public service from the SUS offering psychological and psychiatric care, including for behavioral dependencies such as problem gambling.
A mutual support group for people with gambling-related problems and their families. Free in-person and online meetings held in cities across Brazil.
Our support team is available 24h to help activate control tools, request self-exclusion, and provide guidance on professional support resources.
78mcom is an entertainment platform. Sports Betting on the Brasileirão, slots with progressive jackpots, crash games, and live casino are sources of fun for millions of Brazilians — and the vast majority of people who play on 78mcom do so within controlled budgets, just like any other form of leisure. But the platform also recognizes that some players may develop an unhealthy relationship with gambling, and for those users, responsible gambling tools aren't optional — they're essential.
Compulsive gambling — recognized by the ICD-11 as gambling disorder (F63.0) — affects a small but real percentage of people who play. In Brazil, it's estimated that between 1% and 3% of the adult population meets the criteria for problem gambling at some point in their lives, with a higher concentration among men aged 18 to 35. These numbers mean that among 78mcom members, there are people who need support — and the platform takes that seriously, with concrete tools, not just a disclaimer in the footer.
78mcom's deposit limit tool was designed specifically to work as intended: reductions take effect immediately, but increases require a mandatory 7-day waiting period. This asymmetry is deliberate. Most impulsive decisions to "deposit more" happen during or right after a gaming session — when adrenaline is still high and judgment is most susceptible to bias. A 7-day waiting period ensures that any limit increase is a rational, clear-headed decision, not an impulsive reaction to a recent loss.
If you set a limit of R$ 200.00 per week and hit that ceiling on a Thursday, you can't simply increase it to R$ 400.00 to keep playing that same day. You'll need to wait 7 days — and that waiting period exists to protect you from yourself at your most vulnerable moment. Is it uncomfortable? It can be. But that's exactly when the discomfort appears that the tool is working as intended.
Many football bettors see Sports Betting differently from slots — as a matter of knowledge and analysis rather than pure luck. There's some truth to that: a well-researched bet on the Brasileirão Série A, based on recent team performance stats, pitch conditions, and head-to-head history, does involve real analytical components. But that doesn't eliminate the risk of problem gambling — and may actually amplify it, because the feeling of "I know what I'm doing" can lead to larger and more frequent bets than a budget can support.
The main red flag in Sports Betting is "chasing losses" after a losing streak — the urge to deposit more to "recover" what was lost over the weekend games. This behavior is especially common on Mondays, right after Sunday's Brasileirão results. If you find yourself logging into the platform regularly with the goal of "winning it back," that's the moment to activate 78mcom's session limit or voluntary break.
Self-exclusion on 78mcom is a permanent account block for a minimum of 6 months, requested by the member themselves through support. The most important feature of this tool is that it cannot be reversed before the minimum period — not even if you call the next day saying you've changed your mind. This design is intentional: the only way self-exclusion can be a real protection tool is if it's resistant to the short-term impulse of "just one more session".
Requesting self-exclusion is not a punishment — it's a self-care choice that 78mcom fully respects. During the exclusion period, your real deposited balance is preserved and can be withdrawn upon request to support. After the minimum 6-month period, the member may request account reactivation, which goes through an individual review — not to create obstacles, but to ensure the return is a conscious decision and not an impulsive one.
If you've made it to the end of this page, you probably care about your relationship with gambling — and that's already a good sign. Use the tools available on 78mcom, talk to someone you trust, and remember that asking for help is always smarter than ignoring the warning signs. 78mcom is here to be a source of entertainment in your life — not a problem.
The most common questions from Brazilian members about the platform's responsible gambling tools and practices.
Create your account, set your deposit limit before placing your first bet, and enjoy Brasileirão, UFC, and the best slots with full control over your gaming experience.
Exclusively for users 18 and over residing in Brazil. Betting involves financial risk. Gamble responsibly.
All responsible gambling requests — limit activation, pause, or self-exclusion — are handled in strict confidence and processed in accordance with our Privacy Policy and the Terms and Conditions of the platform. If you have any questions, please contact us at contato@78mcom.best.